SUMMIT SUPPORT

A helping hand.

Questions about the app, your subscription, or your data? Get in touch.

Email Summit Support

Include your app version, iPhone model, and what happened. Please don’t send passwords, payment card details, or sensitive health information.

Manage or cancel Premium

On your iPhone, open Settings, tap your name, then Subscriptions and select Summit. The app also offers Manage Subscription on its paywall. Deleting the app does not cancel a subscription.

Restore a purchase

Use Restore Purchases on the Summit paywall with the Apple Account used for the original purchase. If access doesn’t return, email us with a description of the issue. Do not send your Apple password.

Plans aren’t loading

Check your internet connection, reopen Summit, and try Retry Loading Plans if it appears. If the issue continues, tell us what you see and your app version.

Request a refund

For purchases billed by Apple, visit Apple’s Report a Problem page. Apple handles eligibility and refund decisions.

Your privacy and saved information

Read our privacy policy for details about local storage, AI sharing, and data requests. For access or deletion questions, email support with “Privacy request” in the subject.

Not an emergency service

Summit and this support inbox are not emergency services and are not continuously monitored. If you are in immediate danger, contact your local emergency services. For health questions, speak with a qualified healthcare professional.