YOUR INFORMATION

Privacy policy

Last updated October 26, 2026

Your quit journey is personal. Here is how Summit handles information in the app, on this website, and when you contact support.

Contact support@summitquitvaping.com with questions or privacy requests.

Information on your device

Summit stores your profile and quit settings, craving and lapse logs, progress, reminders, saved conversations, and coach memory locally on your device. Information you enter may include your optional name or nickname, date of birth and gender, quit date and reason, vaping habits, costs, and personal notes. Device backups may also contain app data depending on your Apple settings.

When you use the Accountability Partner

With AI sharing enabled, your message and a limited recent conversation history are sent through Summit’s coach server to OpenAI to generate a reply. The request can include your name, quit reason and date, vaping habits, craving statistics, recorded craving times, triggers, optional typed locations, moods and situations, strategy outcomes, and saved plans. Your messages may themselves contain sensitive information; share only what you are comfortable sending.

When you choose Allow AI Chat, Coach automatically saves a short summary of useful details from your conversations on your device and includes it in future requests to personalize replies. This summary does not preserve every word or guarantee complete recall. Turning AI Chat off stops new sharing and memory updates. Previously written private notes are not newly shared without their prior permission. Use Settings → Accountability Partner → Clear Coach Memory to clear remembered details and saved notes on your device. This does not delete chat history or server copies. Coach can remember new details from future messages while AI Chat is on. Local conversations remain until deleted through available controls or by deleting the app.

Only if you separately enable the optional Help Improve Coach setting, Summit saves each new message and AI reply in encrypted server storage for up to 30 days to review and improve Coach, including AI-assisted quality reviews. This applies to TestFlight testers and future App Store users. In updated versions, a new Help Improve Coach opt-in also allows the tracking context supplied for that reply to be saved with it, including any typed locations, recorded times, moods, situations, strategy outcomes, and plan details. We also record the AI instruction version and response route to understand how the reply was produced. Older chat-only consent does not enable this additional context storage. The context snapshot omits your name, reason for quitting, previous message history, and memory-note or automatic-summary text. It records whether history and memory were supplied, without copying their contents. Messages and typed tracking details may themselves contain personal information. We do not use conversations to change the live AI automatically; reviewed examples may guide future model evaluations and updates. You may delete the server copy in app Settings. This setting is off by default. AI chat and automatic conversation memory work without it. Turning Help Improve Coach off stops new quality-review storage; turning AI Chat off stops new AI sharing and collection. Requests disable stored response objects at OpenAI. This is not a promise of zero retention: OpenAI may retain content in abuse-monitoring logs for up to 30 days by default, or longer when legally required. See OpenAI’s API data controls.

Purchases and service security

Apple processes subscription payments. Summit does not receive your full payment card details. Purchase transaction information is used to verify subscription access. The coach service uses hashed identifiers and usage counters to enforce limits and prevent misuse. Hosting providers may process connection information such as IP addresses and technical logs to deliver and secure their services.

Optional app usage analytics

While Share Usage Analytics is enabled, Summit sends fixed event counts for onboarding steps, subscription outcomes, AI setup, support-button usage, and technical errors, together with the app build number, to its own server. These reports do not include chat text, names, date of birth, quit history, purchase identifiers, or device identifiers. Counts are grouped by UTC day and app build and kept for up to 30 days; automated cleanup removes expired counts within the next hour. Hosting providers may process connection metadata, such as IP addresses, to deliver and secure the service. Usage analytics is on by default and is separate from Help Improve Coach. Turning it off stops new reports and clears queued reports on the device. Previously combined counts cannot be isolated by person. AI chat works without usage analytics.

Support messages and this website

Report a Problem and Send Feedback prepare an email for you to review and send. You can choose whether to include the displayed app version, device model, and operating-system version. Profile data and conversations are not automatically attached.

If you email support, we receive your address, message, and any attachments through Google Workspace. We use them to respond and resolve your request. The website does not include an advertising tracker or contact form. It uses Cloudflare Web Analytics to understand aggregate page visits, referral sources, page paths, and site performance. Cloudflare states that this service does not collect or use visitors’ personal data and does not track individual users across customer sites. The free tools continue to process the values you enter locally in your browser; those entries are not included in website analytics.

Links to the App Store may include a short campaign label identifying the website location or guide that was clicked. Apple uses that label to provide aggregate acquisition reporting under its own privacy practices. The label does not contain the values you enter into Summit’s free tools.

Why information is used and who receives it

Information is used to provide app features and AI replies, improve Coach using reviewed conversations, understand app usage and technical errors through optional analytics, verify purchases, keep services secure, and answer support requests. Relevant service providers include Apple for purchases and device services, OpenAI for AI processing, the coach hosting provider, Google Workspace for support email, and the website hosting platform. Information may also be disclosed when required by law or necessary to protect rights and security.

Retention and deletion

Local app data remains until removed through available app controls or by deleting the app; backups are managed separately through your Apple settings. Server-saved chat exchanges and any associated tracking-context snapshots expire after 30 days and are excluded from quality-review reads at that point. Automated cleanup removes expired records from active server storage within the next hour. Hosting backups may retain deleted data separately and are not used for routine quality review; expired records are removed if a backup is restored. You can delete the server copy sooner from Settings, including after your subscription ends if the app can verify a past purchase; contact support if that fails. Deleting the server copy does not delete chats saved on your phone. Archiving a conversation is not deletion. Disabling AI sharing prevents future coach sharing but does not recall prior requests. Support correspondence is retained while needed to resolve requests and meet applicable obligations; contact us to request deletion. Service-provider logs and backups may have separate retention periods.

Your choices and rights

You can edit profile information, control AI sharing, including automatic conversation memory, delete server-saved chats, and manage notification permissions. Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, restrict or object to processing, and withdraw consent. Email us to make a request. We may need to verify your identity, and we cannot directly retrieve information stored only on your device. You may also contact your local data protection authority.

International processing and security

Our providers may process information in the United States or other countries. No online service or storage system can guarantee absolute security. Avoid including passwords, payment details, or unnecessary sensitive information in coach chats or support emails.

Children and changes

Summit is intended only for adults aged 18 and older. Summit does not verify age or require an age declaration in the app. People under 18 should not use Summit or submit personal information. If you believe a child has provided personal information to us, contact support. We will update this page when our practices change and provide additional notice where required.